Managed IT Services

From communications to information access to process automation, your technology enables your organization. If the majority of your time and IT resources are focused on the tactical support of your end users and putting out fires, you’re shortchanging the potential of your technology – and your business. Custom IT Managed Services deliver dedicated, prioritized, and proactive management of your business-critical technologies. Our worry-free IT support assures that your technologies are properly managed and optimized for performance – freeing your resources to focus on strategic technology initiatives that align with your business and drive success.

Services

IT strategy and planning
Digital transformation
Software development
Cybersecurity

Data analytics
Project management
IT infrastructure

ERP implementation
IT training
Cloud computing

IT Support Assurance

Custom offers a choice of IT support assurance packages to meet your specific needs:

Network Assurance Ensures uninterrupted and secure access to your organization’s information
Productivity Assurance Keeps your organization running efficiently while protecting your technology investments
Complete Support Assurance Combines our Network and Productivity Assurance for complete coverage

Custom IT Managed Services provide:

Consultative IT onsite support services with certified Custom technicians that
- Work side-by-side with your staff to resolve issues
- Assist with application upgrades specific to your environment
- Guide you and your IT staff on how to strengthen and update your environment
- Industry tools to help guide and support the entire IT environment
Proactive management and support of servers and infrastructure devices
- 24/7 monitoring
- Device refresh and system updates
Remote management and support of desktops
- Help Desk support
- Resolve 90% of issues remotely

One Powerful IT Resilience Suite Across All Infrastructures

Managed Datacenter

Operational management of your data center infrastructure across the network, server, and storage for on-premise and cloud environments.

Virtualization Management

To support business growth, consistent management and automation of the virtual data center is a critical first step, Provides a unified view of your virtualized environment

Disaster Recovery Service